Is speech recognition secure? Everything you need to know about Dragon
Security is priority when it comes to businesses considering new technology these days; and with scams and data-breaches writhe, it should be!
Speech recognition is no exception. In fact, when we speak to people inquiring about Dragon, “is it safe?” is one of the top questions our team is asked.
We get it, your businesses, and thus your clients/patients safety is extremely important and nothing can jeopardise that so continue reading to get an in-depth breakdown of the different versions of Dragon speech recognition and their security compliances.
Is speech recognition secure? Let’s find out!
Dragon cloud versions
The manufacturers, Nuance Communications, (recently purchased by Microsoft) chose to make these versions cloud-hosted due to the amazing flexibility that it offers. Not only that, but also to keep on-going costs responsibilities down to a minimum for our end users.
However, the question on most people’s lips is how that works from a data-security perspective. Well, here you go:
- They are hosted in the UK on Microsoft Azure servers
- All communication between client applications and Nuance speech services is via HTTPS utilizing TLS 1.2 with the 256-bit AES cipher algorithm
- Audio is never stored locally on the client and recognized text is returned directly to the target application
- Nuance hosted services do not have direct access to the case management/patient record and do not require any metadata
- Dragon Medical One and Dragon Professional Anywhere are A rated by Qualys® SSL Labs and GDPR compliant
- All cloud versions are in line with Microsoft security standards and SOC I Type 1 and SOC 2 Type 2 compliant
- DMO is also HIPAA compliant
Dragon on-premise versions
The security for these versions, such as Dragon Professional Group, is slightly different because they are hosted on your own servers. This means that a level of responsibility is on you as a business to ensure your servers are compliant and secure.
That being said, there is of course a minim specification that is required by Dragon in order to uphold the security standards. They are as follows:
- CPU: Intel® dual core or equivalent AMD processor @ 2.4ghz
- RAM: Minimum 4 GB for 64-bit Windows 7, 8.1 & 10 and Windows Server 2008 R2, 2012 R2 and 2016
- Free hard disk space: 8GB
- Supported Operating Systems: Windows 7, 8.1, 10 (32- and 64-bit); Windows Server 2008 R2, 2012 R2 and 2016
- Internet Explorer 11 or higher or the current version of Chrome or Firefox for Online Help
- Microsoft Office 2010, 2013, 2016 & 2019 along with locally installed copies of Office 365
- DotNet Framework v4.5.2 or above
Hopefully that provides you with a bit more information and reassurance with regards to safety whilst using Dragon. The protection of your information is of paramount importance to us which is why we fully support the precautions in place with the software.
If you have any questions about the security of either versions, please feel free to contact us so that we can help you with this.
Still not sure whether the cloud or on-premise version of Dragon is right for you? Check out our handy blog that highlights the differences in each version so that you can make the right choice.