SAY GOODBYE TO YOUR TECHNICAL TROUBLES

We're here for you

If your product isn’t working as it should, we’re here to help. With our support service, you can ring us with any technical issues you may have; whether its an error message, a faulty action or something you just can’t put your finger on, give us a call.

Furthermore, our technical team is readily on hand Monday to Friday, 9 AM – 5 PM to answer and resolve your support calls. Furthermore, our technical assistance is available on a variety of products, including:

  • Nuance Dragon speech recognition
  • Olympus digital dictation software and hardware
  • Philips digital dictation software and hardware
  • Winscribe digital dictation
  • TalkingPoint digital dictation and speech recognition
  • Plantronics Hardware
  • VXi hardware
  • TextHelp Read&Write
  • ClaroRead
  • Inspiration

 

“The support team are polite and always happy to help with any problems. Therefore, I have recommended and will continue to recommend VoicePower.”David Bennet, Liverpool Civil Law.

 

 

           

 

 

 

 


The details

We have two options for clients wishing to have support on their products.

 

Pay as you go support

  • Assistance as and when it’s needed
  • An hourly rate
  • Is carried out virtually via phone, email or a remote connection

 

Comparatively, we also offer support contracts, although only on our speech recognition and digital dictation solutions. This involves:

 

Support contract

  • Unlimited technical inquiries
  • An annual rate
  • Carried our virtually via phone, email or a remote connection

 

Even once you’re a dictation whizz, you can be safe in the knowledge that should something happen to the system that you will no doubt come to rely on so heavily, VoicePower is at the end of the line to assist and provide a remedy.

 

“The support offered is second to none and immediate and prompt. Dragon has definitely improved my consultations and saved me time!”Dr. Camphor, Heatherlands Medical Centre.

 


 

Hence, if you are interested in hearing more about our technical assistance, please feel free to get in touch. Above all, we are happy to have a chat about your objectives or offer quotes.