Profile – Long established legal firm – Team of 30 – Two sites located in Tyne & Wear Challenge – To overhaul the firm’s paper-based processes and streamline document workflow – To introduce a case management system, Dragon speech recognition technology, and – long term – a paperless office Results – Productivity transformed […]
Profile – SMG Financial Services is an established Independent Financial Adviser – Growing client base – Open to adopting new technology that streamlines workflow processes Challenge – To find a technological alternative to increasing secretarial headcount after a resignation – To improve the existing workflow to boost productivity and efficiency Results – […]
Site Profile: • Four doctors • One site • MediTex clinical system Challenge: • Reduce the 2-week turnaround of patient letters • Limit dependency on offsite transcription service • Optimise the security of confidential patient records Results: • Substantial savings made by not having to outsource transcriptions • Quick update and access to […]
Site Profile – Established 40 years ago, 6 partners, 3 GPs – 1100 patients annually Challenge – Tight budgets and diminishing resources – Slow turnaround of letters – Out-dated technology, inefficient processes – TPP SystmOne clinical system Results – Precious resource freed up to focus on patients – Better levels of care and […]
Site Profile – 8 doctors – EMIS Web – 14,300 patients Challenge – Rising patient numbers – Need to strike a healthier work-life balance for its team – Need to reduce administration cost Results – Savings of up to £15,000 within 12 months – Reduced stress across the whole team – Faster turnaround […]
Profile Successful, long-standing legal firm Forward-thinking and progressive attitude Prepared to embrace technology Challenge To make fee earners self-sufficient and reduce correspondence turnaround times To bring a secretarial role in line with the businesses’ new needs Results Correspondence turned around in one day More productive fee earners legal speech recognition transforms business […]
Site Profile: – Six doctors – Wirral CCG – VoicePower client since 2013 Challenge: – Inefficient dictation system – The strain on secretarial resources – The necessity to reduce turnaround times Results: – Faster referral letter generation – Reduced turnaround times – The secretarial time freed up to help in other areas – […]
Profile • Successful, long standing legal firm • Business booming • Prepared to embrace technology Challenge • Letter backlog • Letter turnaround times of up to three days Results • Letters now only take 15 minutes to prepare, down from an hour • Backlog cleared While it is important to maintain traditions – like delivering exceptional and attentive service – it’s equally […]
Profile – A legal firm with four offices – Highly respected Challenge – Streamline workflow processes to drive efficiencies – Speed up document turnaround time – Legal documents can be created in real-time Results – Speech recognition copes effortlessly with workplace demands Their Story The way the world works is ever-changing, and even established […]
Profile – Chris Wood – Former rally co-driver – Ran business providing training service and support for automotive manufacturers – Injured in fall from a bike in 2012 Challenge – After suffering multiple injuries he was left tetraplegic – How to get back into work and pick up as much of his career as […]
