Of the many conundrums faced by General Practices across the country, the need for doctors and administration staff to strike a healthy work-life balance, against a backdrop of rising patient numbers, can often prove complex to resolve. One Practice that has succeeded in addressing this challenge is Railway Medical Group located in the north east […]
Profile •Successful, long-standing legal firm •Forward thinking and progressive attitude •Prepared to embrace technology Challenge •To make fee earners self-sufficient and reduce correspondence turnaround times •To bring secretarial role in line with the businesses’ new needs Results •Correspondence turned around in one day •More productive fee earners Gordon Brown Law Firm (GBLF) is a multi-disciplinary […]
Whetstone Medical Centre reduces turnaround times, saves personnel time and money by adopting speech recognition from VoicePower Ltd. Site Profile: – Six doctors – Wirral CCG – VoicePower client since 2013 Challenge: – Inefficient dictation system – Strain on secretarial resources – Necessity to reduce turnaround times Results: – Faster referral letter generation – […]
Profile • Successful, long standing legal firm • Business booming • Prepared to embrace technology Challenge • Letter backlog • Letter turnaround times of up to three days Results • Letters now only take 15 minutes to prepare, down from an hour • Backlog cleared While it is important to maintain traditions – like delivering exceptional and attentive service – it’s equally […]
Profile – A legal firm with four offices – Highly respected Challenge – Streamline workflow processes to drive efficiencies – Speed up document turnaround time – Legal documents can be created in real-time Results – Speech recognition copes effortlessly with workplace demands Their Story The way the world works is ever-changing, and even established […]
PROFILE – Chris Wood – Former rally co-driver – Ran business providing training service and support for automotive manufacturers – Injured in fall from a bike in 2012 CHALLENGE – After suffering multiple injuries he was left tetraplegic – How to get back into work and pick up as much of his career as possible […]
Dragon NaturallySpeaking translates into success for professional linguists With the ease and speed at which documents can be sent and shared globally, there’s even greater demand for quick, but still highly accurate translations. Even in an age of free online services that provide approximate translations, many industries – from automotive, healthcare, pharmaceutical, legal, manufacturing and […]
Keeping up the good work with speech recognition The assistive technology market is awash with products and solutions designed to make life easier for people. One of the most popular is the Dragon family of speech recognition solutions from Nuance Communications. It offers Dragon NaturallySpeaking 13 for the PC, and Dragon Dictate for Mac 4 […]
Time saved accuracy up, errors down! Site Profile: • Five doctors, 5,500 patients • 60 patient letters produced per month • TPP SystmOne clinical system Challenge • Doctors not proficient at typing • Reports slow and inaccurate • Strain on secretarial team to correct content Results • Accurate, easy and quick capture of patient and […]
Established over 80 years ago in Gosforth, Newcastle Upon Tyne, McKeag & Co Solicitors has built up a reputation for making the quality of the client experience an integral and rewarding part of the extensive legal services it offers. Its team of 55 staff offer advice and representation on matters ranging from accident claims, criminal […]
