Site profile: An established legal practice with sites in Ripon Thirsk, Beadle, and the surrounding areas of North Yorkshire. Founded in 1937. Over 35 staff across three offices. About Eccles Heddon Eccles Heddon is an established legal practice in North Yorkshire. Their legal expertise is applied in conjunction with a pragmatic realism acquired over many […]
Profile Formed in 1980. Based in London. Specialise on the leasing and transactional aspects of retail and leisure property across the UK. Challenge Users were restricted to working at their desks. The dictaphones were old and didn’t work seamlessly. Results Reporting can be done from anywhere, not just the office. The process for writing emails […]
Background Based in North Northumberland. Main surgery in Belford, another in Seahouses. A relatively small practice with 4500 patients with a large influx of temporary patients. Already using Nuance’s Dragon Medical Practice Edition 2. Challenge Already using Nuance Medical speech recognition, also known as Dragon, but looking to upgrade due to Windows 7 becoming end […]
Background Consultant Plastic Surgeon. Has a very busy medico-legal practice providing reports for solicitors firms. Provides reports in cases involving clinical negligence claims. Challenge The tape machine being used was over 20 years old! The recordings were inaccurate and ineffective. Results A smooth transition from tapes to Olympus digital dictation. A better quality of recording […]
Site Profile Based in Harrogate, North Yorkshire. 1 site consisting of 20 employees. 7,800 patients. In practice for over 50 years. Challenge Reduce the workload of the doctors. Improve the efficiency of the practice as a whole. Find a better way to make consultation notes, detailed referrals, produce reports and letters and process the hundreds […]
Dragon speech recognition is a valuable tool for authors, it massively speeds up the writing process (in fact it’s 3x faster than typing!). Most importantly, Dragon allows creativity and expression to flow without the worry of your fingers keeping up with your chain of thought or writing etiquette! Its factors like these that make Dragon […]
Dragon Medical One is an extremely valuable tool for medical environments. It’s our brand-new cloud-based for healthcare environments, more specifically hospitals and general practices. Fully compliant with GDPR and confidentiality laws, Dragon Medical One is key in revolutionising healthcare – just ask Morecambe Bay Hospital! Site Profile The integrated musculoskeletal Department at Morecambe Bay Hospital […]
Profile A medical practice that has been providing a quality service to its patients since 1999. Two branches, one in Rochdale and the other in Norden. The team consists of 7 partners, 3 salaried doctors, and 2 nurse practitioners. Challenge Reduce the large backlog which the secretarial team was working hard to process. Eliminate time […]
Profile Helping people move for almost 200 years 21 offices in Yorkshire Using analogue tapes to record information Challenge Physical submission of tapes which led to delay in transcription Slow turnaround times and customer service Lack of full-time workflow – Admin/typing work came in all at once Results Turnaround times reduced by 50% with voice […]
Profile A large firm of solicitors in North Yorkshire 120 staff across 12 offices Old digital dictation system “creaking under the strain” of a much larger firm Challenge Create a system allowing reporting so capacity can be identified across difference offices Minimize disruption to the busy team during implementation and initial use Provide a system […]
